At DK Fast Delivery, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and mobile application ("Platform").
IMPORTANT NOTICE: This Privacy Policy is part of our Terms of Use. By using our Platform, you consent to the collection and use of your data as described here. For orders related to Health & Wellness products, we strictly share only necessary delivery details with our verified Vendors.
1.1. Personal Information: When you register, we collect details such as your name, phone number, and email address.
1.2. Location Data: We collect precise or approximate location data to show you nearby restaurants, grocery stores, and Health & Wellness vendors, and to ensure accurate delivery.
1.3. Order History: We maintain a record of your past orders, delivery addresses, and payment preferences for a smoother experience.
2.1. Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
2.2. If we discover that a child under 13 has provided us with personal data, we will delete such information from our servers immediately. Parents or guardians who believe their child has provided data may contact us at support@dkfastdelivery.com.
3.1. To maintain your account and process orders efficiently.
3.2. To share necessary details (address and phone number) with our delivery partners and vendors (including Health & Wellness providers) for fulfillment.
3.3. To send order updates, OTPs, and promotional offers (which you can opt out of anytime).
4.1. With Vendors: We share your delivery details strictly for order fulfillment. Vendors are prohibited from using your data for their own marketing.
4.2. Third-Party Providers: We use secure third-party payment gateways and SMS providers. We do not store your sensitive banking details.
4.3. Legal Compliance: We may disclose data if required by law or to protect the safety of our users and the Platform.
Note: We do NOT sell or rent your personal data to any third-party marketing companies.
We implement industry-standard security measures and use secure servers to protect your data. However, no internet-based system is 100% secure, and users are encouraged to keep their login credentials confidential.
You can update your personal information through the app settings. You may also request the deletion of your account and data by contacting our support team.
We may update this Privacy Policy periodically. Significant changes will be notified via the app or website.
If you have any questions, concerns, or requests regarding your privacy, please contact us at: support@dkfastdelivery.com.
